The power came back at four in the morning after two days out, the house started to warm, and at six there was water pouring out of the smoke detector in the upstairs hall. The line that froze in the attic had split on Tuesday, and it took the thaw to show it. This site routes your call to an independent local provider who cleans up burst pipe damage in Leander and across northwest Williamson County.
A frozen pipe rarely leaks while it is frozen. The ice plugs the split. The flood comes when the attic warms, which in a Leander house often means the morning the power returns or the afternoon the sun hits the roof. By then the water has run across the top of the upstairs ceiling, down the walls, through the floor system, and onto the slab, and it keeps running until someone closes the valve at the curb.
The crew's first job is extraction on both floors. Then they meter every wall under the break, open the upstairs ceiling at the low point, pull wet insulation from the attic, and cut any drywall that reads wet at the base. Drying equipment goes in the same day. The plumber repairs the line separately, and the crew usually waits to close anything until the plumber has pressure-tested the repair.
Close the house valve at the curb box or where the line comes into the garage. A meter key or a pair of pliers turns most of them. Kill the breakers to any room with water at the outlets or coming through a fixture. Move what you can off the floor. Set a bucket under the worst drip and stay out from under a sagging ceiling. Photograph every room and the attic access. If the house is still cold, leave cabinet doors open and let the crew know the heat is out. Then call.
Wet blown-in insulation comes out of the attic above the break, because it holds water against the ceiling drywall for weeks. Ceiling drywall that sagged or pooled is cut at the low point and the rest dried from above. Wall drywall wet at the base comes off a foot or two up, along with the batt insulation behind it. Framing and subfloor almost always dry in place. Carpet often stays if the pad is pulled fast. Engineered wood with a swollen core does not. Once the wet material is out, structural drying runs until the framing reads dry.
The week of February 14, 2021 put Leander below freezing for more than four days straight. The city's Sandy Creek water plant lost power fifteen times, both it and the shared regional plant sat on the same two Pedernales Electric Cooperative substations, and the city was on a boil notice for a week. Inside the houses, the attic supply lines to the water heater and the upstairs bathrooms were the first to split, followed by hose bibs on north walls and the lines feeding the garage manifold.
The houses that fared worst were the ones built between 2005 and 2018, when the attic was the default place for the tank and the air handler and the supply lines up there were often run bare across the insulation. Newer builds have started bringing the tank down or insulating the runs, but a house in Crystal Falls, Mason Hills, or Bryson from that stretch is exposed the same way every December through February. A line that cracked in 2021 without fully bursting can also weep inside a wall for years, which is a leak detection call when the bill or a soft wall gives it away.
A pipe that bursts in a freeze is the kind of sudden loss most Texas homeowners policies address, though some now carry freeze clauses that ask whether the heat was on and the water was dripping. This site does not read policies and makes no promise about yours. The crew's photos and readings from the first visit are what the adjuster will ask for.
Say where the water is coming out, whether the valve is closed, and whether the house has heat and power. Mention if the water reached the ground floor. Know the address and a number where you can be reached. Call (737) 317-2602.
Standing byDescribe it the way you would to a neighbor. We route the call to an independent local provider who works attic pipe breaks, water heater failures, slab and fitting leaks, and creek flooding across Leander and the Hill Country side of Williamson County.
Creek water and street runoff pulled out of a garage or ground floor, contaminated materials removed, and the house dried afterward.
An attic or garage tank that let go, and the ceiling, insulation, closet, and flooring it soaked on the way down, dried and opened only where wet.
A stain or sag under an upstairs bath, an attic air handler, or a drain pan, metered from above before the drywall comes down.